Conflict Management Skills


  • Content: 8 Hours Of Course Content
  • Shipping: Instant Digital Download
  • Audience: Suitable For All Employees
  • Branding: Rebrand As Your Own
  • Customization: Freedom To Edit
  • Experience: No Experience Required

SKU: CM Category:

Training Course Material On Conflict Management Skills

Now you can use this off-the-shelf and customizable training content to instruct your participants on conflict management skills.

From the content of this training course, your learners will understand the relationship between conflict and an organization. They will also be able to identify various sources and types of conflict that can exist.

Your audience will also learn about different perspectives on conflict. The content will introduce them to various conflict handling strategies and styles. And, they will learn how to identify conflict outcomes.

This course is suitable for all categories of employees.

What’s Included?

  • A 21 Page Instructor Guide
  • A 66 Page Participant Manual
  • 85 Customizable PowerPoint Slides
  • Ready-To-Use Training Games And Training Icebreakers
  • A Course Advertorial
  • Eight Pre-written Expert Training Guides
  • Customizable Exercises And Tests
  • Further Reading Lists

Learning Objectives

At the end of this training course your learners will be able to:

  • Understand the relationship between conflict and the organization.
  • Identify sources and types of conflict.
  • Appreciate different perspectives on conflict.
  • Use various conflict handling strategies and styles.
  • Identify conflict outcomes.

What’s Covered?

These are the 4 key sections of this training course.

1. Introduction to conflict management skills
The content will enable you to:

  • Share a definition of conflict to improve your audience’s conflict management skills.
  • Discuss the types of conflict that can exist.
  • Provide insights on conflict resolution roles.

2. Conflict handling strategies
In this section, your audience will learn about the importance of conflict management strategies.

3. Conflict-handling styles
You can use the content provided to explore various conflict management handling strategies.

4. Outcomes
This section focuses on the use of conflict-outcomes to better manage conflict situations.

Accessing The Course Content

Once you have purchased this training course, you will be sent a confirmation email that contains a link to access the course content whenever you want.

Once downloaded, you have unlimited access to this course content – across any and all devices you own.

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Conflict Management Training Course Materials
Conflict Management Skills