Oak Innovation: Conflict Management Skills Training Course Material

$49.00 $19.00

Oak Innovation’s conflict management skills training content can be easily delivered across virtual classrooms, webinars as well as traditional classroom settings. Just add your logo and brand the content as your own.

What you’ll get:

  • 21-page facilitator manual
  • 66-page participant manual
  • 85 Powerpoint slides
  • Practical exercises
  • Reading list
  • Course evaluation form
  • Course action plan
Together we're stronger. We've reduced our prices to offer as much support as we can to companies impacted by COVID-19. All training course material is instantly available after checkout.

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How to get training course materials on conflict management skills, brand them as your own, and deliver the training courses you want to offer

As a professional, you know how important it is to use excellent content to build real conflict management skills. Our training course material does more than just that. One notable example is that they are designed to give you everything that you’ll need to deliver this course.

This conflict management skills program will meet the challenges faced by general operatives and line-managers who seek to manage conflict situations better.

We design our courses to meet the needs of potential audiences, and have included key themes within our content to also help you when you start delivering this course material.

  • First, everyone can recall moments where conflict situations have erupted. Our bodies shuddered, and our minds gasped, thinking of what to do next. Sound familiar? Use this awareness to inspire your audience with examples built from their own real-life experiences.
  • Second, for most people, their main goal is to better manage conflict situations. And, while it all sounds awesome, an essential focus of any content is to offer practical applications. In this regard, this course material will provide your audience with tips, resources, slides, exercises, and manuals to provide a highly-practical, relevant, and engaging training course for your audience.
  • Third, you probably want to offer the best course you and can and be the best version of yourself. Grounded or confident you can use the course content to explain everything in simple terms. And, the content will allow you to establish a basis for conflict management skill development. Plus, it will allow you to easily explore the different types of conflict that can exist within companies. This point is critical and is something we frequently hear from clients with leadership development needs.
  • Finally, imagine using this content to explore what conflict-handling strategies your audience should use. By doing this, your audience will also learn how to deal with conflict situations within companies.

We’ve made great strides in the development and organization of this course. And, we’re confident that we’ve found practical ways to make this content as reliable and helpful as possible to your audience while still making this course easy to deliver.

Sample training course material

Say goodbye to endless hours of developing content from scratch. And, just imagine how wonderful it will feel like to deliver a successful training course on conflict management skills (see sample course material below).

Benefits of this training course material

  • Instantly available
  • Freedom to add your logo
  • Brand everything as your own
  • Fully customizable
  • Deliver the course wherever you want
  • All content is developed by industry experts
  • Saves you time and effort
  • Affordable
  • No experience required

What our customers say

Oak Innovation is loved by industry-leading professionals all around the world.

The content is fine and provides a good range of techniques to train.

Peter Follett, Human Capital International

Exactly what I need as an independent training consultant. It now allows me to do so much more with my clients.

Dick Whelan, Managing Director, Almir Consulting

Learn more

Get a deeper understanding of what your audience is searching for

If you’re not delivering training courses with user intent in mind, you could be missing out on so many opportunities.

While designing this course, we used our years of specialized course development experience and benchmarked this knowledge against Google’s “people also ask” search feature.

By using this dynamic feature of Google’s search results, you receive training courses that are practical and always relevant. Content that is really helpful. And, material which is based on what people across the whole internet are actually searching for. Here are the top questions that we’re seeing people asking:

  1. What is an example of conflict in the workplace?
  2. What are the three sources of conflict?
  3. What are methods of conflict resolution?
  4. What is conflict management training?
  5. What is the aim of conflict management?
  6. How do you resolve conflict between coworkers?
  7. What is conflict and conflict management?
  8. What are the key conflict management skills?
  9. Can you provide some examples of managing conflict?

What you’ll get

  • 21-page facilitator manual
  • 66-page participant manual
  • 85 powerpoint slides
  • Practical exercises
  • Further reading
  • Course evaluation form
  • Action plan

Learning objectives

At the end of this training course your participants will be able to:

  • Understand the relationship between conflict and the organization
  • Identify sources and types of conflict
  • Appreciate different perspectives on conflict
  • Use various conflict handling strategies and styles
  • Identify conflict outcomes

Course outline

In an effort to provide you with as much value as possible, we’re going to show you how to deliver the key sections of this training course.

Conflict management – Use the content to share a definition of conflict and to improve your audience’s conflict management skills. Next, discuss the types of conflict that can exist. Practical examples make the course more relevant, professional, and intuitive. Use the material to share insights on resolution roles which will significantly aid their learning.

Conflict handling strategies – These days, audiences are valuing practical course content more than ever. Think of it this way: They want take-away techniques and don’t want to spend a lot of time trying to unpick what to do. If they judge your information as “this will help me,” then they will also approach the content with higher interest. Focus the content to help your participants to understand the importance of conflict management strategies.

Don’t forget to create the right setting for all your delivery. We suggest that you include company-specific examples, exercises, anecdotes, and research in your course. This will extend the value of the existing content already supplied.

Handling styles – Every conflict management situation requires various conflict management strategies. Most of the time, deciding on which method to use is the main factor that will determine the outcome of a conflict situation. Use the content provided to explore various conflict management handling strategies. Try to combine examples from your experiences, as this will foster more engagement.

Outcomes – Use the content to help your audience to understand the concept of conflict-outcomes to manage conflict situations better.

How you can download quality training course materials to elevate your conflict management skills training courses

With Oak Innovation customizable training course materials everything is available instantly. You save time and effort. And, you get to brand everything as your own.

$49.00 $19.00Add to cart

Special offer – 52 must-have customizable training courses for only $10 each

Get access to highly practical training course material. Download the content when needed, insert your logo and deliver the training courses as your own. It’s that easy.

  • All training courses are instantly available
  • All content are developed by industry experts
  • Affordable and easy to use
  • Freedom to add your logo
  • Brand everything as your own
  • All content is fully customizable
  • Deliver the course material wherever needed
  • Save time and effort
  • No experience required
  • Free updates for life

Find out more

$2,548.00 $520.00Add to cart

Bonus – Free expert training guides to help you deliver even more successful training courses

Starting today, with all Oak Innovation training course products, you’ll receive eight free training guides that will help you add extra value to your training courses.

Based on our experience of providing training content to business managers and corporate training professionals all around the world, these free training guides will provide the most up-to-date content available to boost your training delivery.

  • Training icebreakers
  • How to select training materials
  • Training games
  • How to increase participation
  • Learning how to improve your questioning skills
  • How to improve your listening skills
  • Learn how to deal with difficult people
  • How to evaluate training courses

How to answer common questions from training courses on conflict management skills

What is conflict?

Conflict is a process that begins when one party perceives that another party has negatively affected, or is about to affect adversely, something that the first party cares likes.

What are the main sources of conflict within the workplace?

The main sources of conflict within the workplace are:

  1. An employer and an employee
  2. A producer and their supplier
  3. A retailer and customer
  4. An investor and an entrepreneur

What are the leading conflict perspectives?

The four leading perspectives on conflict within the workplace are:

  1. Unitarist
  2. Pluralist
  3. Interactionist
  4. Radical

What are the main conflict resolution roles within an organization?

The main conflict resolution roles are:

  1. Arbitrator
  2. Mediator
  3. Advocate

What are the main conflict-handling styles?

The five conflict-handling styles are:

  1. Competing
  2. Collaborating
  3. Compromising
  4. Avoiding
  5. Accommodating

What are the leading conflict outcomes to the company?

Here are the four primary conflict outcomes available to a company are:

  1. Exploration
  2. Reflection
  3. Creativity
  4. Renewal

Can I edit the content and add my company logo?

Yes. You can now add your logo and customize the course content freely using Microsoft Word and Powerpoint. You can also deliver the course materials where, when, and as often as needed.

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Oak Innovation: Conflict Management Skills Training Course Material
$49.00 $19.00