Oak Innovation: Conflict Management Skills Training Course Material

$79.95 $39.95

Oak Innovation’s conflict management skills training content can be easily delivered across virtual classrooms, webinars as well as traditional classroom settings. Just add your logo and brand the content as your own.

Oak Innovation’s conflict management skills training material is one of the most effective training courses we have. And, it is now at our most affordable price to date. It’s just what you need.

You’ll get everything that you’ll need instantly. It features a brilliant Powerpoint slide deck along with the most practical facilitator manual. Combine these features with a participant manual that is easy to follow and a host of expert training guides means that you can deliver this course right away. Brand as your own. Edit to include your own logo and is ready for you to deliver.

What you’ll get:

  • 21-page facilitator manual to guide your course delivery
  • 66-page participant manual to encourage learning
  • 85 Powerpoint slides to frame the training course
  • Practical exercises to stimulate learning
  • Reading list for those that want to keep learning
  • Course evaluation form to improve future course delivery
  • Course action plan to achieve future objectives and goals
Freedom to use this content on your virtual training sessions

SKU: CM Category:


How to deliver an incredible training course on conflict management skills

There’s no need to be sensitive about your training content on conflict management skills. What’s important is that you meet the needs of your audience and you also spend time doing things that you love.

No expensive investments. No lengthy development time. Simply download, add your logo, brand the content, and deliver a successful training course on conflict management skills.

Oak Innovation gives you the content and guidance you need to offer your own training courses and deliver results.

We’re all about getting you prepared with incredible content that will help you respond with even greater confidence. So, do make sure to also scroll down to explore frequently asked questions that often get asked on conflict management skills training courses.

Read on to explore how you can get this pre-written and customizable training material.

You want to be the best. The all-in-one download to get you there is here.

As a professional, you know how important it is to use excellent content to build real conflict management skills. Our training course material does more than just that: they are designed to give you the content to deliver this course, to allow you to brand the content as your own, and to capture the hearts and minds of your audience — and achieve the success that you’ve wished for.

Just imagine the opportunities for conflict to happen within any organization. Now picture the demand for practical training courses on conflict management skills. This conflict management skills program will meet the challenges faced by general operatives and line-managers who seek to manage conflict situations better.

We want to eliminate every excuse that people have for not getting the content they need to run their courses. And, we want to deliver you as much value as we can. Here are a few tips that will also help when you start delivering this course material.

  • First, everyone can recall moments where conflict situations have erupted. Our bodies shuddered, and our minds gasped, thinking of what to do next. Sound familiar? Use this awareness to inspire your audience with examples built from their own real-life experiences.
  • Second, for most people, their main goal is to better manage conflict situations. And while it all sounds awesome, an essential focus of any content is to offer practical applications. In this regard, this course material will provide your audience with tips, resources, slides, exercises, and manuals to provide a highly-practical, relevant, and engaging training course for your audience.
  • Third, you probably want to offer the best course you and can and be the best version of yourself. Grounded or confident you can use the course content to explain everything in simple terms. And, the content will allow you to establish a basis for conflict management skill development. Plus, it will allow you to easily explore the different types of conflict that can exist within companies. This point is critical and is something we frequently hear from clients with leadership development needs.
  • Finally, imagine using this content to explore what conflict-handling strategies your audience should use. By doing this, your audience will also learn how to deal with conflict situations within companies.

What’s not to love about this training course material:

  • Instantly available so you don’t need to develop everything from scratch
  • Freedom to add your logo for the ultimate opportunity to brand everything as your own
  • Fully customizable so you can offer one-of-a-kind and unique delivery options
  • Total freedom to deliver the course where you want provides you with exceptional flexibility
  • All content is developed by industry experts offers you maximum confidence in the content
  • Everything is ready to deliver which saves you time and effort
  • Affordable so it won’t break the bank to get this training course material
  • No experience required so you’re guaranteed that this course is easy to deliver

And, now with more features than ever.

Say goodbye to endless hours of developing content from scratch. And, just imagine how wonderful it will feel like to deliver a successful training course on conflict management skills (see sample course material below).

Deliver the training courses you want to offer

Oak Innovation course content saves you time by giving you an all-in-one set of training course material that enables you to deliver your own courses and stay ahead of the competition. Oak Innovation is loved by industry-leading professionals and used by a large group of users around the world.

Thamer Al Qudaimi, Rawafid Corporate Training

“I went over the course materials. They are excellent materials.”

Adam Knight-Markiegi, Policy Officer, Sitra

“Thanks very much for the problem-solving material. It’s all very comprehensive. You offer much more, which will surely help trainers a great deal.” –

Hisham I. Gadalla – PMP Head – Supply & Distribution, PETRONAS Marketing Sudan Ltd.

“I must really convey my appreciation to the work you guys are doing there, you are really making life a lot easier for people like me who conduct training as a part of our role within the organization & have no time to conduct a proper research to develop our modules. Keep up the good work.” –

Explore more customer stories

Learning objectives

If you are looking for content to present your own business training course on conflict management skills, this is the course material for you. And, you don’t have to be an experienced business trainer to get results like a pro.

What you’ll get:

  • 21-page facilitator manual
  • 66-page participant manual
  • 85 powerpoint slides
  • Practical exercises
  • Further reading
  • Course evaluation form
  • Action plan

At the end of this training course your participants will be able to:

– Understand the relationship between conflict and the organization
– Identify sources and types of conflict
– Appreciate different perspectives on conflict
– Use various conflict handling strategies and styles
– Identify conflict outcomes

Course outline

In an effort to provide you with as much value as possible, we’re going to show you how we would use the content provided to deliver the key sections of this training course.

Conflict management – Use the content to share a definition of conflict and to improve your audience’s conflict management skills. Next, discuss the types of conflict that can exist. Practical examples make the course more relevant, professional, and intuitive. Use the material to share insights on resolution roles which will significantly aid their learning.

Conflict handling strategies – These days, audiences are valuing practical course content more than ever. Think of it this way: They want take-away techniques and don’t want to spend a lot of time trying to unpick what to do. If they judge your information as “this will help me,” then they will also approach the content with higher interest. Focus the content to help your participants to understand the importance of conflict management strategies.

Don’t forget to create the right setting for all your delivery. We suggest that you include company-specific examples, exercises, anecdotes, and research in your course. This will extend the value of the existing content already supplied.

Handling styles – Every conflict management situation requires various conflict management strategies. Most of the time, deciding on which method to use is the main factor that will determine the outcome of a conflict situation. Use the content provided to explore various conflict management handling strategies. Try to combine examples from your experiences, as this will foster more engagement.

Outcomes – Use the content to help your audience to understand the concept of conflict-outcomes to manage conflict situations better.

Amazing expert guides will get you to the place you want to be

Over the years, we noticed that some people, along the way, have asked for a little more creative input. And, let’s face it, there are times when we all need an extra spark to make our training courses shine even brighter.

So allow us to introduce our free expert training guides. An innovative collection of guides that mix inspiration, insights, techniques and skills, sprinkled with everything you’ll need to deliver a successful training course. These guides are a security blanket of experience just for you. With eight free training guides instantly available, and each jam-packed with value, it’s the easiest way to get ahead.

  • Training icebreakers
  • How to select training materials
  • Training games
  • How to increase participation
  • Learn to improve your questioning skills
  • How to improve your listening skills
  • Learn how to deal with difficult people
  • How to evaluate training courses

Your courses, your way – everything you need to be the best

Within companies, across teams, on the go — wherever and however you want to deliver this course, it’s never been easier to put this content into action.

Wave goodbye to spending time developing training courses and say hello to awesome content that you can instantly download, customize, and even brand as your own.

You can download this training course material on conflict management skills immediately after checkout.

$79.95 $39.95Add to cart

At last, 52 amazing training courses to be the best

We connect amazing content, and clear advice on how to deliver these training courses, with how to brand over 50 training courses as your own.

Effortlessly create an experience that lasts with your audience. Get practical course content that highlights best practices, research, real-life examples, and innovative approaches. All combining to create amazing experiences and insightful moments that your audience will love.

Order now and get over 50 training courses for just US$10 each. Free course updates for life.

Find out more

$4,157.40 $520.00Add to cart

How to answer common questions

What is conflict?

Conflict is a process that begins when one party perceives that another party has negatively affected, or is about to affect adversely, something that the first party cares likes.

What are the main sources of conflict within the workplace?

The main sources of conflict within the workplace are:

  1. An employer and an employee
  2. A producer and their supplier
  3. A retailer and customer
  4. An investor and an entrepreneur

What are the leading conflict perspectives?

The four leading perspectives on conflict within the workplace are:

  1. Unitarist
  2. Pluralist
  3. Interactionist
  4. Radical

What are the main conflict resolution roles within an organization?

The main conflict resolution roles are:

  1. Arbitrator
  2. Mediator
  3. Advocate

What are the main conflict-handling styles?

The five conflict-handling styles are:

  1. Competing
  2. Collaborating
  3. Compromising
  4. Avoiding
  5. Accommodating

What are the leading conflict outcomes to the company?

Here are the four primary conflict outcomes available to a company are:

  1. Exploration
  2. Reflection
  3. Creativity
  4. Renewal

Can I edit the content and add my company logo?

Yes. You can now add your logo and customize the course content freely using Microsoft Word and Powerpoint. You can also deliver the course materials where, when, and as often as needed.

You may also like…

Conflict Management Training Course Materials
Oak Innovation: Conflict Management Skills Training Course Material
$79.95 $39.95